How do I book a course?
To book a course you first need to select the course you wish to
book using the Learning Profiler. Follow the steps below:
1. Using the Learning Profiler – finding a course
The Learning Profiler holds over 100 courses in its database. To find a
course first select the
area - Sales and Service or Management development. You will be presented
with all courses within that area. You can then refine your
search further by selecting a subject.
2. Search Results - course information
The results of your search will display both in-company and open
courses, duration, dates and prices. To view the course
details click on the title.
3. Making an In-company Enquiry or Open Course Booking
In-company Enquiry
To make an enquiry about an in-company course click on
“Enquire” and complete the form. We will be in touch with you
shortly afterwards to discuss your requirements. |
Open Course Booking
To make a booking for an open course, select a date and click
“Book”. This will take you through our simple step by step booking
process.You can, of course, give us call on 01789 734300 and we
will be delighted to take your enquiry or booking over the telephone. |
How do I make a change to my booking?
Please let us know as soon as possible if you have any changes to
make to your booking. We will do our best to accommodate your
needs. Online bookings are a “ confirmed booking” and you will be
bound by our Terms and Conditions. Contact us at Tel: +44 (0)1789 734300
How do I cancel my
course booking?
Please let us know of any cancellations as soon as possible. See
the Terms and Conditions of your booking for more information.
Contact us at Tel: +44 (0)1789 734300
How do I pay for my course?
The cost of your course (s) is shown on the Learning Profiler
and at various stages throughout the booking process. The price
quoted is excluding VAT. VAT will be added at the final stage of
the booking process.
Your online booking is a “confirmed booking”. Depending on the
selections you make during the booking process, you can either be
invoiced for your course, or pay online using a credit card
through our secure payment area with WorldPay.
How do I buy an
E-Learning module?
Go to the E-Learning "Available
Modules Page" and find the module you would like to purchase.
Click the "Buy Now" button and follow the instructions given to
you. When you have selected all the modules you would like
to purchase, click the "Checkout" button and follow the
instructions through our shopping basket.
Help
If you should need assistance with your booking please contact us,
we will be delighted to help. We have answered a few of the more
common questions in the “Help” section in
the top menu.
For more information contact:
Claudine McClean
Customer Business Manager
tel: +44 (0)1789 734300
email:
claudinem@structuredtraining.com
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