A highly motivated and productive team is usually led by a manager who is also committed to driving effective change. This programme equips managers with the knowledge to make a more significant contribution to the direction of the business.

Who Should Attend

Experienced managers, team leaders and supervisors who wish to build on their existing management skills in a participative, thought provoking environment. The programme assumes attendees will have at least 12 months management experience, although they may not have any formal management training to-date. The programme can act as an excellent stimulus in helping managers reach a higher level of personal insight and quality of contribution, increasing their capacity to act in a more senior management role.

Programme Objectives

After attending this programme, participants will have the ability to:

• Learn the difference between leadership and management
• Understand what it takes to be an effective manager in the 21st century
• Build and lead a high performance team
• Motivate people in a non-hierarchical, non-status orientated business
• Place the internal and external customer at the centre of all activities
• Understand their own leadership style and how to utilise it to drive effective change
• Create a leadership culture